Privacy Policy
Last Updated: March 10, 2026
Chart AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Chart AI.
Information We Collect
- Personal Information: During the onboarding process, we may ask for your name, trading experience, preferred markets (stocks, crypto, forex, commodities), and trading style preferences. This information is used solely within the app to personalize your user experience and is not collected or stored for any other purpose.
- Chart Images: Chart AI allows you to upload images of stock, cryptocurrency, forex, or commodity charts to generate trading insights and analysis. These images are processed temporarily to provide analysis and are not stored or shared with third parties.
- Usage Data: We may collect information about your use of the app, such as the frequency and duration of your sessions, the features you use, and related analytics data. This information is used to improve the app and enhance your user experience.
- Device Information: We may collect device-specific information such as your device model, operating system version, and unique device identifiers for analytics and app optimization purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Chart AI app.
- Personalize your experience with tailored trading insights.
- Process your chart uploads and generate AI-powered analysis.
- Send you technical notices, updates, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities in connection with our app.
Your Choices
- Personal Information: Providing your trading preferences during onboarding is optional. However, skipping this step may limit the personalization of insights and trade plan recommendations.
- Chart Images: You retain full control over the images you upload. These are processed temporarily for analysis and are not stored permanently on our servers.
- Notifications: You can opt out of receiving promotional communications from us by following the instructions in those messages or adjusting your device settings.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Chart images are processed using encrypted connections and are not retained after analysis is complete.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Chart images are processed in real-time and are not stored after the analysis is delivered.
Age Requirements
Chart AI is not intended for anyone under 13 years of age. By downloading and using the app, you confirm that you meet this age requirement.
If you are under 18, you may only use Chart AI with parental consent as required by your country's laws. Chart AI is not responsible for the use of the app by minors without proper parental consent.
Third-Party Services
Our app may contain links to third-party websites or services that are not owned or controlled by Chart AI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice such as adding a statement to our app or sending you a notification.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to object to processing of your personal information.
- The right to data portability.
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@pmapps.online